Fix crashing or freezing in Yahoo Messenger

Using the latest browser, app or desktop version can help prevent Yahoo Messenger from crashing or freezing.

If you use Yahoo Messenger through your browser, check that you're using a supported browser. Yahoo Messenger works best with the latest version, so remember to check for browser updates.

If you use Yahoo Messenger on your phone, update the Yahoo Messenger app. See our instructions for updating Yahoo apps on iPhones and Android phones.

If you use the Yahoo Messenger desktop app on your computer, update to the latest version.